Privacy Policy | Nano Banana 2.1

1. What This Policy Covers

This policy explains what information Nano Banana 2.1 (the "Service", at nano-banana-21.net) collects, how it is used and shared, and the choices you have. By using the Service you agree to this policy.

2. Your Photos, in Short

Photos you upload as reference images are used only to generate your images. They are sent to our third-party AI provider for that purpose and nothing else.
We do not use your photos to train our own models, and we do not sell them.
Only upload photos of yourself or of people who have given you permission, never of a minor without a parent or guardian's consent.
You can delete your uploads at any time from Settings → Files.

3. Information We Collect

Account information. Your email address, your display name, and the profile picture you set, and, if you sign in with Google, the name, email, and avatar Google shares with us. We sign you in with one-time email links or Google, so we do not store a password.
Content you provide and create. The prompts you write, the reference images you upload, the model and settings you choose, the images generated for you, and messages you send through our contact form.
Payment information is handled by Stripe; we receive transaction records but never store your card number.
Technical data. Server logs (IP address, timestamps, request metadata), the IP address and browser information recorded with each sign-in session, and cookies needed to keep you signed in, remember your language preference, and remember the layout of your account pages.
Analytics. We use analytics tools to understand how the site is used, such as which pages are visited and how people click and scroll. Some of these tools set their own cookies.

4. How We Use Information

To operate the Service: your prompt, settings, and reference images are sent to a third-party AI provider solely to generate the image you request.
To store and serve your uploads and generated images through cloud object storage (Cloudflare R2).
To process payments through Stripe and keep track of your credit balance.
To maintain security: preventing abuse (including multiple accounts claiming the free sign-up credits), enforcing the content rules in our Terms, and debugging failed generations.
To run the business: when an order is paid, our team receives an internal notice in Discord with your display name, the amount, and the Stripe customer and checkout IDs. When a generation finishes or fails, our team receives an internal notice in Discord with your display name, the model, provider, and settings used, the credits charged, how long it took, and, for a failed generation, the error message.
To send your sign-in links by email, through Cloudflare Email Service.

We do not sell your personal information.

5. How Information Is Shared

Only with parties needed to run the Service:

AI providers, which receive your prompt, settings, and reference images to generate the image you request;
Cloudflare, for hosting, our database, file storage (Cloudflare R2), and email delivery;
Stripe, Google sign-in, and analytics providers, as described above;
Discord, the messaging service our team uses to receive the internal notices described above;
Authorities, where required by law or to protect the Service, its users, or people depicted in content.

6. Retention and Deletion

Your prompts, uploads, and generated images are kept so you can view and download them, until you delete them or ask us to delete your account.
Deleting a file in Settings → Files removes it from our storage. Deleting a creation removes it from your History. To have all your content or your whole account deleted, email support@nano-banana-21.net and we will do so within a reasonable period, except records we must keep by law.
Payment and credit transaction records are retained for accounting.

7. Security

Data is encrypted in transit (HTTPS). Access to production systems and stored files is restricted. No method of storage or transmission is perfectly secure, so we cannot guarantee absolute security. Please keep your email account secure, since it is how you sign in.

8. Your Choices and Rights

View and download your images in your History; edit your name and profile picture in Settings → Profile.
Depending on where you live, you may have rights to access, correct, export, or erase your personal data; exercise them by emailing support@nano-banana-21.net.
If someone uploaded your photo without permission, contact us and we will remove it.

9. Children

The Service is not directed at children under 13 (or the higher minimum age where you live). We do not knowingly collect their data; if you believe a child has provided data or a minor's photo was uploaded without guardian consent, contact us and we will delete it.

10. International Processing

We and our providers may process data in various countries. Where we transfer data internationally, we rely on the safeguards those providers offer.

11. Changes and Contact

We may update this policy; the date above (October 7, 2026) reflects the latest revision, and material changes will be announced in the product. Questions or requests: use our contact form, or email support@nano-banana-21.net.